Sessions

For a copy of the scheduled sessions by track, click Download.

When registering, please remember to choose your classes for Tuesday as well.

For more information, please call 866-698-2462

Last day to register is Tuesday, May 14th!

• Monday, May 20, 2019

  Session I – 9:30 am – 10:45 am
  (1) General Session
  

  Session II – 11:00 am – 12:15 pm
  (2) NAHMA Update – Handout Download
  (3) EIV Income Discrepancies – Handout Download
  (4) Preparing for a CTCAC Monitoring Visit – Handout Download
  (5) How to Conduct Successful Applicant & Resident Interviews at Properties with HUD & Tax Credit
  (6) Preparing for Unit Inspections & Documenting Issues – Handout Download
  (7) Advocacy 101
  (8) Fair Housing for Maintenance – Handout Download
  (9) Electrical Safety Program – Handout Download
  (10) Elements of a Successful Evaluation/Effective Employee Evaluation – Handout Download

  Session III – 2:15 pm – 3:30 pm
  (11) Advocacy – Handout Download
  (12) Terminations in Subsized Housing: Assistance & Tenancy
  (13) Advanced Tax Credit Compliance
  (14) HCD Programs Explained
  (15) Building Strong Landlord Tenant Relationships – Handout Download
  (16) Hoarding… Learning the Signs & How to Address the ‘Stuff’ – Handout Download
  (17) Landscaping Changes & Upgrades – Handout Download
  (18) What & When to Test Your Sprinklers & Alarms for REAC
  (19) Communication
  
  Session IV – 3:45 pm – 5:00 pm
  (20) HR Updates and Impact – Handout Download
  (21) Conducting Interviews During (Re)Certifications
  (22) Frequent File Findings by the CTCAC
  (23) Managing Resident Expectations During Multiple Program Inspections
  (24) Getting a Fix on Habitability Issues
  (25) Animals: Service vs Support
  (26) Safety On Site
  (27) Asbestos & Lead
  (28) Motivating the Team

   

• Tuesday, May 21, 2019

  Session V – 8:30 am – 10:30 am
  (29) State Agency
  (30) Income & Asset Calculations
  (31) Tax Credit Compliance for Beginners
  (32) Urban Futures (UFI) Reporting for HCDI LA Programs (Bond, Major Project, Land Use, HOME, CRA/HCD, NSP)
  (33) Fair Housing Basics
  (34) Shots Fired! Active Shooter
  (35) Disaster Preparedness
  (36) Bed Bugs, Roaches & Other Pesky Pests
  (37) Time Management

  Session VI – 10:45 am – 12:00 pm
  (38) Tax / Accounting Update
  (39) MOR Prep and Waitlist Management
  (40) Verification Nightmares
  (41) HCD Inspections/Audits and Reporting
  (42) Preparing & Serving Legal Notices
  (43) Management & Social Services Working Together
  (44) Balcony Pre-Inspection
  (45) Paint – Professional Resources & Maintenance
  (46) Managing Conflict Between Staff & Customer

  Session VII – 1:30 pm – 2:45 pm
  (47) Maintenance Madness