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Event Sessions
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This year’s California conference will consist of 2 full days of training, networking, and empowerment. Below you will find the curriculum agenda.
For more information, please call 866-698-2462
Class Schedule
Monday, May 22, 2023
Session I: 9:30 am – 10:45 am
Track 1:
Owner / Agent
– National Update
(HANDOUT 1
&
HANDOUT 2)
Track 2:
Service Coordinators
–
Service Coordinator’s Role in Preventing Bedbug Infestation
(HANDOUT)
Track 3:
Supportive Housing
– Supportive Housing and Homelessness 101
**Handout unavailable**
Track 4:
Property Management
– Working with Local Housing Authority
**Handout unavailable**
Track 5:
Tax Credit Compliance
– Files and Forms
(HANDOUT)
Track 6:
HUD Compliance
– Medical Expenses
(
HANDOUT
)
Track 7:
Maintenance
– 21st Century Organizational Skills
(HANDOUT)
Track 8:
Supervisor
– Medical Expenses [Combined class with HUD Compliance track]
Session II: 11:00 am – 12:15 pm
Track 1:
Owner / Agent
– State Update
(HANDOUT)
Track 2:
Service Coordinators
–
Developing & Delivering Effective Resident Service Programs
(
HANDOUT
)
Track 3:
Supportive Housing
– Motivational Interviewing and Trauma Informed Care
**Handout unavailable**
Track 4:
Property Management
– How to Handle Common Tenant Complaints and Resident Infractions
(
HANDOUT
)
Track 5:
Tax Credit Compliance
– Mass Lease Ups
**Handout unavailable**
Track 6:
HUD Compliance
– Repayment Agreements
(
HANDOUT
)
Track 7:
Maintenance
– Identifying Irrigation Issues
**Handouts were available in class**
Track 8:
Supervisor
– Trust Building & Resiliency Development
(HANDOUT)
Session III: 2:15 pm – 3:30 pm
Track 1:
Owner / Agent
– Key Wage & Hour Issues Employers Can Avoid
(
HANDOUT
)
Track 2:
Service Coordinators
–
Disaster Preparedness for Seniors by Seniors
(HANDOUT)
Track 3:
Supportive Housing
– Share & Care: Expand Your Resources & Experiences
**Handout unavailable**
Track 4:
Property Management
– Service/Emotional Support Animal
(
HANDOUT
)
Track 5:
Tax Credit Compliance
– Average Income (AIT)
(HANDOUT)
Track 6:
HUD Compliance
– VAWA Compliance
(
HANDOUT
)
Track 7:
Maintenance
– Emergency Action Planning & Crisis Management
(HANDOUT)
Track 8:
Supervisor
– Secure System Access and Setup
**Handout was available in class**
Session IV: 3:45 pm – 5:00 pm
Track 1:
Owner / Agent
– Best Practices for Avoiding (Discrimination/Harassment/Retaliation) Claims
(
HANDOUT
)
Track 2:
Service Coordinators
–
Compassion Fatigue: Work Life Balance & Avoiding Burn-Out
(HANDOUT)
Track 3:
Supportive Housing
– Active Engagement and De-Escalation
**Handout unavailable**
Track 4:
Property Management
– Time Management Tools for Property Managers
**Handout unavailable**
Track 5:
Tax Credit Compliance
– Subsidized Multiple Layering
(
HANDOUT
)
Track 6:
HUD Compliance
– EIV: Let’s Refresh Shall We?
(
HANDOUT
)
Track 7:
Maintenance
– Pest Control, Roaches, & Beyond
(
HANDOUT
)
Track 8:
Supervisor
–
**Handout unavailable**
Tuesday, May 23, 2023
Session V: 9:00 am – 10:15 am
Track 1:
Owner / Agent
– Implementing HUD Homeless Preference
(
HANDOUT
)
Track 2:
Service Coordinators
–
Mental Health Crisis Planning
**Handout unavailable**
Track 3:
Supportive Housing
– Housing Retention Plans
**Handout unavailable**
Track 4:
Property Management
– Fair Housing Update
(HANDOUT)
Track 5:
Tax Credit Compliance
– How to Respond to Audits
**Handout unavailable**
Track 6:
HUD Compliance
– Updating Your AFHMP
**Handout unavailable**
Track 7:
Maintenance
– Preventive Plumbing & Water Saving Devices
**Handout unavailable**
Track 8:
Supervisor
– Special Claims
**Handout unavailable**
Session VI: 10:30 am – 11:45 am
Track 1:
Owner / Agent
– HUD’s Final Ruling on MOR
**Handout was available in class**
Track 2:
Service Coordinators
–
Re-Engaging & Motivating Residents
(HANDOUT)
Track 3:
Supportive Housing
– Successful Coordination of Services and Property Management
**Handout unavailable**
Track 4:
Property Management
– Engaging Difficult Conversations About Racial Inequality
(HANDOUT)
Track 5:
Tax Credit Compliance
– The Ordeals of Verification
**Handout unavailable**
Track 6:
HUD Compliance
– Interim Re-Certifications: Everything You Need to Know
**Handout unavailable**
Track 7:
Maintenance
– The Latest in Mold Remediation & Asbestos Protocol
(HANDOUT)
Track 8:
Supervisor
– Writing Annual Evals & Memos
(
HANDOUT
)
Session VII: 1:15 pm – 2:30 pm
Track 1:
Owner / Agent
– The Basics of Grant Writing
(
HANDOUT
)
Track 2:
Service Coordinators
–
Coping with Depression & Isolation Through Activities & Programs
(HANDOUT)
Track 3:
Supportive Housing
– Lease Up Best Practices
**Handout unavailable**
Track 4:
Property Management
– Death of a Resident
**Handout unavailable**
Track 5:
Tax Credit Compliance
– Self-Auditing Tax Credit
**Handout unavailable**
Track 6:
HUD Compliance
– Waiting List Compliance
**Handout was available in class**
Track 7:
Maintenance
– How to Conduct a Proper Unit Inspection
(
HANDOUT
)
Track 8:
Supervisor
– Intergenerational Communication
(HANDOUT)
Course Descriptions Available
Register
Event Registration Now Open
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