Event Sessions

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This year’s California conference will consist of 2 full days of training, networking, and empowerment.
Below you will find the curriculum agenda.

For more information, please call 866-698-2462

Monday, May 20, 2024

Session I: 9:30 am – 10:45 am

Track 1: Owner / Agent – National Update (Handout)
Track 2: Service Coordinators – Advocacy 101 (Handout)
Track 3: Supportive Housing – Lease Up Best Practices (Handout)
Track 4: Property Management – Rental Agreement Violations
Track 5: Supervisor – Marketing & Filling Vacancies (Handout)
Track 6: Tax Credit Compliance – Understanding Income Exclusions, & Various Eligibility Requirements (Handout)
Track 7: HUD Compliance – TRACS Fundamentals (Handout)
Track 8: Maintenance – Safety Planning: Minimizing Impacts to Property Operations (Handout) 

Session II: 11:00 am – 12:15 pm

Track 1: Owner / Agent – State Agencies Update (Handout) 
Track 2: Service Coordinators – Scholarships and Posters
Track 3: Supportive Housing – Successful Coordination of Service & Property Management (Handout)
Track 4: Property Management – Preventive Maintenance (Handout) 
Track 5: Supervisor – Improving Workplace Communications
Track 6: Tax Credit Compliance – Annual Recertification Best Practices (Handout)
Track 7: HUD Compliance – Fundamentals of Expenses & Deductions (Handout)
Track 8: Maintenance – Fair Housing for Maintenance (Handout) 

Session III: 3:15 pm – 4:45 pm

Track 1: Owner / Agent – Legislative Update (Handout)
Track 2: Service Coordinators – Lessons Learned in Supportive Housing (Handout) 
Track 3: Supportive Housing – Housing Retention Plans
Track 4: Property Management – Fair Housing: Service Animals and Modifications vs. Accommodation Requests (Handout)
Track 5: Supervisor – REPEAT: Improving Workplace Communications
Track 6: Tax Credit Compliance – Tax Credit Rules: Building vs. Units (Handout)
Track 7: HUD Compliance – Ins & Outs / Dos & Don’ts of Certification
Track 8: Maintenance -Emergency Action Planning & Crisis Management (Handout) 

Tuesday, May 21, 2024

Session IV: 8:30 am – 10:00 am

Track 1: Owner / Agent – How to Detect & Address Potential Workplace Violence (Handout)
Track 2: Service Coordinators – Clutter Addiction (Handout)
Track 3: Supportive Housing – Clutter Addiction (Handout)
Track 4: Property Management – Customer Service Rules (Handout)
Track 5: Supervisor – The Act of Terminating Employees – Cutting Down on after Termination Legal Battles (Handout)
Track 6: Tax Credit Compliance – HUD NSPIRE’s Impact on LIHTC Programs (Handout)
Track 7: HUD Compliance – EIV, TRACS & Civil Rights 4350.3 Chapters 8, 9, & 2 9 (Handout)
Track 8: Maintenance – NSPIRE: Overview (Handout Part I – III)

Session V: 10:15 am – 11:45 am

Track 1: Owner / Agent – Risk Management & Mitigation (Handout)
Track 2: Service Coordinators – Housing Collaboration: Resident Services & Resident Managers (Handout)
Track 3: Supportive Housing – Motivational Interviewing & Trauma Informed Care
Track 4: Property Management – Annual Budget (Handout)
Track 5: Supervisor – Annual Budget (Handout)
Track 6: Tax Credit Compliance – IRS 8823 Guidebook: How to Avoid Non-Compliance (Handout)
Track 7: HUD Compliance – VAWA Compliance Obligations (Handout)
Track 8: Maintenance – NSPIRE: Fire Safety Deficiencies

Session VI: 1:30 pm – 3:00 pm

Track 1: Owner / Agent – Compassion Fatigue: Cultivating Work Life Balance to Avoid Burnout (Handout)
Track 2: Service Coordinators – Animals: Service vs Support (Handout)
Track 3: Supportive Housing – Supportive Housing & Homelessness 101
Track 4: Property Management – Crime Free Housing
Track 5: Supervisor – Rookie Supervisor Bootcamp
Track 6: Tax Credit Compliance – Income Averaging (Handout)
Track 7: HUD Compliance – Creating a Baseline for Utility Allowance (Handout)
Track 8: Maintenance – NSPIRE: Electrical Deficiencies & Preparing for Inspection

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