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Event Sessions
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This year’s California conference will consist of 2 full days of training, networking, and empowerment.
Below you will find the curriculum agenda.
For more information, please call 866-698-2462
Class Schedule
Monday, May 20, 2024
Session I: 9:30 am – 10:45 am
Track 1:
Owner / Agent
– National Update
(Handout)
Track 2:
Service Coordinators
– Advocacy 101
(Handout)
Track 3:
Supportive Housing
– Lease Up Best Practices
(Handout)
Track 4:
Property Management
– Rental Agreement Violations
Track 5:
Supervisor
– Marketing & Filling Vacancies
(Handout)
Track 6:
Tax Credit Compliance
– Understanding Income Exclusions, & Various Eligibility Requirements
(Handout)
Track 7:
HUD Compliance
– TRACS Fundamentals
(Handout)
Track 8:
Maintenance
– Safety Planning: Minimizing Impacts to Property Operations
(Handout)
Session II: 11:00 am – 12:15 pm
Track 1:
Owner / Agent
– State Agencies Update
(Handout)
Track 2:
Service Coordinators
– Scholarships and Posters
Track 3:
Supportive Housing
– Successful Coordination of Service & Property Management
(Handout)
Track 4:
Property Management
– Preventive Maintenance
(Handout)
Track 5:
Supervisor
– Improving Workplace Communications
(Handout)
Track 6:
Tax Credit Compliance
– Annual Recertification Best Practices
(Handout)
Track 7:
HUD Compliance
– Fundamentals of Expenses & Deductions
(Handout)
Track 8:
Maintenance
– Fair Housing for Maintenance
(Handout)
Session III: 3:15 pm – 4:45 pm
Track 1:
Owner / Agent
– Legislative Update
(Handout)
Track 2:
Service Coordinators
– Lessons Learned in Supportive Housing
(Handout)
Track 3:
Supportive Housing
– Housing Retention Plans
Track 4:
Property Management
– Fair Housing: Service Animals and Modifications vs. Accommodation Requests
(Handout)
Track 5:
Supervisor
– REPEAT: Improving Workplace Communications
(Handout)
Track 6:
Tax Credit Compliance
– Tax Credit Rules: Building vs. Units
(Handout)
Track 7:
HUD Compliance
– Ins & Outs / Dos & Don’ts of Certification
(Handout)
Track 8:
Maintenance
-Emergency Action Planning & Crisis Management
(Handout)
Tuesday, May 21, 2024
Session IV: 8:30 am – 10:00 am
Track 1:
Owner / Agent
– How to Detect & Address Potential Workplace Violence
(Handout)
Track 2:
Service Coordinators
– Clutter Addiction
(Handout)
Track 3:
Supportive Housing
– Clutter Addiction
(Handout)
Track 4:
Property Management
– Customer Service Rules
(Handout)
Track 5:
Supervisor
– The Act of Terminating Employees – Cutting Down on after Termination Legal Battles
(Handout)
Track 6:
Tax Credit Compliance
– HUD NSPIRE’s Impact on LIHTC Programs
(Handout)
Track 7:
HUD Compliance
– EIV, TRACS & Civil Rights 4350.3 Chapters 8, 9, & 2 9
(Handout)
Track 8:
Maintenance
– NSPIRE: Overview
(Handout Part I – III)
Session V: 10:15 am – 11:45 am
Track 1:
Owner / Agent
– Risk Management & Mitigation
(Handout)
Track 2:
Service Coordinators
– Housing Collaboration: Resident Services & Resident Managers
(Handout)
Track 3:
Supportive Housing
– Motivational Interviewing & Trauma Informed Care
Track 4:
Property Management
– Annual Budget
(Handout)
Track 5:
Supervisor
– Annual Budget
(Handout)
Track 6:
Tax Credit Compliance
– IRS 8823 Guidebook: How to Avoid Non-Compliance
(Handout)
Track 7:
HUD Compliance
– VAWA Compliance Obligations
(Handout)
Track 8:
Maintenance
– NSPIRE: Fire Safety Deficiencies
Session VI: 1:30 pm – 3:00 pm
Track 1:
Owner / Agent
– Compassion Fatigue: Cultivating Work Life Balance to Avoid Burnout
(Handout)
Track 2:
Service Coordinators
– Animals: Service vs Support
(Handout)
Track 3:
Supportive Housing
– Supportive Housing & Homelessness 101
Track 4:
Property Management
– Crime Free Housing
Track 5:
Supervisor
– Rookie Supervisor Bootcamp
(Handout)
Track 6:
Tax Credit Compliance
– Income Averaging
(Handout)
Track 7:
HUD Compliance
– Creating a Baseline for Utility Allowance
(Handout)
Track 8:
Maintenance
– NSPIRE: Electrical Deficiencies & Preparing for Inspection
Course Descriptions
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