John has more than 25 years of disaster response experience, the first 9 years as an insurance adjuster and claims manager and the remaining 16 years as an emergency service, restoration and reconstruction provider. John is a licensed general contractor and is IICRC certified in water damage, fire and smoke remediation and mold/microbials. Additionally, John has been trained by the Disaster Recovery Institute on disaster preparedness and business continuity planning and is also a BOMI instructor and OSHA Outreach instructor. John has taught throughout the Western United States and his casual yet passionate style of presenting keeps audiences entertained and engaged.